Instead of replacing our ITSM solution, we’re now working closely together with Fruition Partners on something much bigger at Delta Lloyd: we’ve called it ‘Management 3.0.’
It’s not about reinventing the wheel, but about working with the tool as it’s supplied, including the processes. Adopt, not adapt. IT-Guardian is just such a tool. It saves you time and money.
Our goal was to improve efficiency and flexibility in ITSM for the customer at a worldwide level. At the same time costs had to be reduced by the use of a single tool. They recommended ServiceNow, an innovative SaaS solution.
Blokker users are very enthusiastic about the power and flexibility of ServiceNow.