Service Integration and Management (SIAM) is an essential component of the IT operating model for hybrid IT environments. Clients move to an IT operating model (ITOM) built to deliver faster, more reliable changes and higher efficiency. SIAM’s transformational approach integrates, deploys, and manages services from multiple service providers. Our non-disruptive, multiphase approach uses industry standards including IT Infrastructure Library (ITIL) and a value-chain approach to the IT operating model (IT4IT). It also provides visibility, measures performance and deliverables, governs issue resolution and improves end-to-end performance.
As businesses seek to adopt a more flexible, hybrid IT approach to succeed in the digital age, they are extending into cloud while retaining their traditional services. The Fruition SIAM solution helps clients control and manage the complexities of a hybrid environment that includes in-house IT, hardware vendors, and IT service providers. Our SIAM solution provides a structured and integrated service delivery model that increases service delivery performance, implements industry best practices, and provides visibility across all service providers. It creates flexible IT service delivery with increased value and speed to the business.
Fruition SIAM will furthermore help your organization increase service quality, decrease the number of critical incidents and ensure faster incident and problem resolution. It also provides consistent SLAs and quality measures, ensuring better coordination of complex changes to make sure your suppliers align with your business goals. This reduces cross-supplier finger-pointing and defines clear roles and responsibilities that synchronize with your supplier’s KPI’s.
Benefits of SIAM:
- Improved ease of service consumption
- Better orchestration of external service providers
- Integrated view of IT spend and performance
- Shorter Time-to-Market
- Higher innovation rate
- Operational excellence
- Continual service improvement
- Continual business alignment
SIAM Quickscan
Tired of juggling multiple vendors? Start streamlining today with a SIAM Quickscan
Managing a multi-vendor landscape is an inherently complex job. Smooth, mutually beneficial collaboration across all stakeholders is what every organisation is aiming for, to maximise profits, bolster progress and, ultimately, improve service for clients and end users.
Service Integration and Management (SIAM) is the tool your organisation needs to craft that multi-vendor utopia. But where to start? Take our SIAM Quickscan to find out.
Are you coping with the fact that you have to move to an IT operating model built to deliver faster, more reliable changes and higher efficiency? In this case you want to consider Service Integration and Management. With SIAM you integrate, deploys, and manages services from multiple service providers.
Our non-disruptive, multiphase approach uses industry standards including IT Infrastructure Library (ITIL) and a value-chain approach to the IT operating model (IT4IT). It also provides visibility, measures performance and deliverables, governs issue resolution and improves end-to-end performance.
Are you convinced, or do you want us to convince you, about this being the best solution for you? Let's start a conversation on how SIAM maximizes service delivery using best practices.
Call us (+31(0)70 7990030) or fill in the form for us to contact you!
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