IT4IT is a vendor-independent open standard for managing the business of IT. It is developed by The Open Group IT4IT™ Forum, in which consumer organisations, IT vendors and academic institutions participate. The aim of IT4IT is to manage and control your entire IT chain, from software development to release and management. IT4IT helps you transforming your IT department into a coherent, agile unit with fast and flawless operations. The highly automated processes lower costs, reduce risks and enable rapid adoption of future IT trends.
Once you have fully implemented the IT4IT™ model – and that may well take some years - , you will have firm grip on your operation and will be able to always follow the business needs. And there is more good news. The IT4IT™ reference architecture does not replace existing standards like ITIL, COBIT and ISO/IEC 20000 but is in fact designed to be used with these standards. It does not focus on processes but rather on capabilities and information that is needed to manage your services through their lifecycle.
Most important is that IT4IT creates meaningful coherence between all the conceivable aspects of IT, including tools, processes, portfolio, costs (and their charging on) software development and the management and guidance of external vendors. The framework provides practical lines of action to make a controlled changeover to becoming a fast, agile IT organisation that can provide de business with outstanding service at all time.
- Better support of the digital enterprise
- Operational excellence
- Less errors, risks and employees
- Faster deployment of software
- Better orchestration of external service providers
- Faster adoption of new technologies
- Motivated employees