Logicalis Receives ‘Highest Customer Satisfaction’ PartnerNow Award for Services Partners
Rijswijk, — May 10, 2017 — Logicalis announced that it has been recognized by ServiceNow as the Services Partner with the highest customer satisfaction rating for 2016. The award was presented at the Global PartnerNow Summit that took place as part of Knowledge17, the industry’s landmark gathering of service management professionals driving the modern enterprise to work at lightspeed.
The PartnerNow awards recognize the tremendous contributions of the partner community who have delivered outstanding value to ServiceNow and our mutual customers. Customer satisfaction surveys were conducted by ServiceNow on behalf of partners who registered their implementations in the last twelve months. The Highest Customer Satisfaction Award for 2016 presented to Logicalis is a reflection of their strong customer relationships and exceeding customer implementation expectations
“This is a prize that really counts and makes us proud”, said Eugene Wolf, CEO of Logicalis SMC Netherlands. “Customer satisfaction is the only true indicator of our quality and our way of working. So I dedicate the prize to my team that I’m in particular proud of. They deserve this prize for their dedication and hard work.”
Knowledge is where you experience IT, Customer Service, HR, and Security at lightspeed. Attendees learn how to deliver business services faster with 400+ sessions customized for attendees—and 80% of breakouts delivered by industry peers. This event is the most efficient and fastest way to get practical advice, in‑depth training, and access to 13,000+ community experts driving the future of shared services and digital transformation.
About Logicalis SMC
Logicalis SMC is the IT4IT powerhouse that transforms IT organisations into dynamic, agile service providers. We achieve that by enabling IT professionals, processes, tools and external IT vendors to work coherently, giving CIOs a firm grip on their service provision and enabling them to support the business proactively with innovative services. We draw up a new blueprint for the IT department, streamline and automate the primary processes using best practices and support personnel during the transformation process. The result is a department that operates as a coherent unit, delivers better service for the business and releases faster and with higher quality. We are convinced that the success of an IT transformation depends on energy, dedication and teamwork. And we develop proven solutions based on the IT4IT Reference Architecture of The Open Group, to which we ourselves contributed.
Logicalis SMC employs over 200 IT4IT professionals. The company is part of the Logicalis Group, an international provider of IT solutions and Managed Services with 4,000 employees worldwide and annual revenues of $1.5 billion. The Logicalis Group is a division of Datatec Limited, which is listed on the Johannesburg and London stock exchanges and generates annual revenues of over $6.5 billion.
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