Become an Implementation Specialist
Now Platform Implementation Training enables attendees to successfully implement core ServiceNow functionality to meet customer business requirements and serves as foundational training for implementing line of business applications.
This course covers common technical aspects of an implementation and provides practice working as part of an deployment team. This mix allows attendees to learn tactical skills and responsibilities required based on their role as well as develop a holistic view of all team roles and responsibilities.
Using hands on labs, activities, lectures, and simulations, students build on existing knowledge and skills by applying implementation best practices, covering:
- Using common resources to learn about ServiceNow
- Core system setup, including configuration management database (CMDB)
- Supported authentication options
- Application security and encryption
- Configuration best practices and design principles
- Integrations, including LDAP, Single Sign on, and IntegrationHub
- Instance Management and data hygiene
- Automation with Flow Designer
- Virtual teaming
- Testing with the Automated Test Framework
Working in teams with development and test instances, students will experience:
- Hands on implementation based on functional requirements
- End to end sprint cycles, including planning, execution, and review
- Go live preparation
Who Should Attend
The audience for this course includes technical consultants, developers, solution consultants, system administrators, and architects who want to follow a path to becoming a Certified Implementation Specialist.
- Completion of ServiceNow Fundamentals
- Completion of the self paced SIM Methodology training course
- Background in software development and/or administration
Following this course, students should choose a product specific learning path to continue their implementation training.
Interested in this or another ServiceNow training ?
No problem , we can offer all standard and tailored Servicenow courses for our customers needs.
Please contact us directly via email@example.com or fill in the form on this page and we will offer you an on-demand class that suits your calendar and needs.
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