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ServiceNow Performance Analytics Fundamentals


During this two-day interactive training course attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.

You will...

  • Be using a combination of course content and lab work helps attendees learn to:
  • Use Performance Analytics Visualizations including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
  • Explore the Performance Analytics data structure
  • Manage Performance Analytics Roles
  • Generate Automated Indicators
  • Create Manual Indicators and populate Scoresheets
  • Build Formula Indicators
  • Construct Breakdowns, Elements Filters, and Bucket Groups
  • Set up Data Collector Jobs
  • Work with Dashboards and Widgets

Who Should Attend

This course is designed for ServiceNow Administrators.


Attendees should have completed the ServiceNow System Administration course and have some experience with ServiceNow; advanced experience is not necessary.

Interested in this or another ServiceNow training ?

No problem , we can offer all standard and tailored Servicenow courses for our customers needs.
Please contact us directly via or fill in the form on this page and we will offer you an on-demand class that suits your calendar and needs.

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