During this two-day interactive training course attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.
- Be using a combination of course content and lab work helps attendees learn to:
- Use Performance Analytics Visualizations including: Scorecards, Dashboards, Time Series, Targets, and Forecasts
- Explore the Performance Analytics data structure
- Manage Performance Analytics Roles
- Generate Automated Indicators
- Create Manual Indicators and populate Scoresheets
- Build Formula Indicators
- Construct Breakdowns, Elements Filters, and Bucket Groups
- Set up Data Collector Jobs
- Work with Dashboards and Widgets
Who Should Attend
This course is designed for ServiceNow Administrators.
Attendees should have completed the ServiceNow System Administration course and have some experience with ServiceNow; advanced experience is not necessary.
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