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Case Studies

Delta Lloyd – Management of Change

Delta Lloyd measures perceptions of employees during change, resulting in customised interventions.
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Inspired by a new vision on IT, AkzoNobel chose IT-Guardian, the turnkey ITSM solution from Logicalis SMC.
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Delta Lloyd

IT Director Berrie Vlietstra of Delta Lloyd reveals its vision on outsourcing and how Logicalis SMC helps him realizing it.
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Robeco significantly improved IT-services and cut costs by a rapid implementation of ServiceNow, facilitated by Logicalis SMC.
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A worldwide pharmaceutical company streamlined its ITSM environment for 3.500 users on 150 sites worldwide, supported by IBM and Logicalis SMC.
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Federal Public Health Service Belgium

The Belgian Federal Public Service Health, Food Chain Safety and Environment switched to ServiceNow, increasing speed and functionality. Within months after implementation around 200 improvements were made, 80% of them without having to involve Logicalis SMC.
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In view of rapid growth and assisted by Logicalis SMC, Obvion professionalised it’s ITSM environment dramatically, with a rapid implementation of ServiceNow.
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With ServiceNow and Logicalis SMC, PWC implemented a future-proof application for recording any IT service report, for example on workplace management, connecting printers, allocating rights and dealing with staff joining and leaving the firm.
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