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Knowledge 2019 | May 5-9 Las Vegas

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience. Experience Knowledge at The Venetian & Sands Expo Center in Las Vegas May 5-9, 2019.

Meet our trainers!


▶ Sven Pauwels // Educational Services Director, DXC Fruition Partners NCE

Performance Analytics Fundamentals (2-day course: May 5-6)

In this two‑day interactive technical training course, attendees master the setup, configuration, and usage of the ServiceNow Performance Analytics application (premium version). The course is designed for performance analytics administrators, power users, and business process owners who require deeper service insight through performance analytics.
More about >> Performance Analytics Fundamentals Training at Knowledge


▶ Wouter de Waal // Trainer | Technical Consultant, Fruition Partners NL

Service Portal Advanced (2-day course: May 5-6)
This two‑day interactive course takes attendees on a ServiceNow Service Portal and widget development deep‑dive. Participants learn how to use their existing AngularJS, Bootstrap, CSS, HTML, and ServiceNow API (JavaScript) skills to create custom widgets and advanced search sources
More about  >> Service Portal Advanced Training at Knowledge


▶ Serkan Yilmaz // Senior ServiceNow Consultant & Certified trainer, Fruition Partners NL

Secondary Instructor Performance Analytics Fundamentals

Back up to the primary instructor.
More about >> Performance Analytics Fundamentals Training at Knowledge


▶ Marco Coufreur // Senior ServiceNow Consultant, Fruition Partners NL

Teaching Assistent Scripting in ServiceNow Fundamentals

Marco helps students with labs and answers questions and is comfortable with all content being taught, including labs. Marco brings real world experience into the class and interject into discussion where possible.
More about >> Scripting in ServiceNow Fundameltals at Knowledge


▶ Jeffrey van Wijck // Sollutions Consultant, Fruition Partners NL

Teaching Assistent Performance Analytics Fundamentals

Helps students with labs and answers questions. Jeffrey is comfortable with all content being taught, including labs. Jeffrey brings real world experience into the class and interject into discussion where possible.
More about >> Performance Analytics Fundamentals Training at Knowledge

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